Yamaha Amplifier Warranty Issues


My Yamaha A-S2100 integrated amplifier under warranty has been sent to an authorized Dealer for repairs, Yamaha says the parts are back ordered 10-12 weeks and some cannot be found yet. They refuse to replace with a new amp. What good is this warranty? Is'nt there anything I can do?

128x128oldieaudio

I finally heard from Yamaha......... They cannot find a refurbished unit to replace mine. So I'll have to wait till either the parts arrive in 10-12 weeks or if Yamaha finds a refurbished unit, whichever is first. It really sucks!

They should take the part out of a new unit and replace it in yours, then sell the other unit as an open-box when the replacement parts arrive.

PS - This is the sort of thing that makes me obsessive about surge protection at home.  Any repairs I need done will be a huge physical inconvenience to me.  Taking an amp out of the rack, packing it, and waiting months for a repair.  Ugh.

 

oldieaudio

They cannot find a refurbished unit to replace mine. So I’ll have to wait till either the parts arrive in 10-12 weeks ...

What does your dealer say?