Yamaha Amplifier Warranty Issues

I finally heard from Yamaha......... They cannot find a refurbished unit to replace mine. So I'll have to wait till either the parts arrive in 10-12 weeks or if Yamaha finds a refurbished unit, whichever is first. It really sucks!

They should take the part out of a new unit and replace it in yours, then sell the other unit as an open-box when the replacement parts arrive.

PS - This is the sort of thing that makes me obsessive about surge protection at home.  Any repairs I need done will be a huge physical inconvenience to me.  Taking an amp out of the rack, packing it, and waiting months for a repair.  Ugh.

 

oldieaudio

They cannot find a refurbished unit to replace mine. So I’ll have to wait till either the parts arrive in 10-12 weeks ...

What does your dealer say?

The dealer cannot do anything as the unit is almost 2 years old,

The service center can repair it with outside of Yamaha parts and can charge me $350 for parts and labour with his 60 days warranty. I'm trying for Yamaha to pay for this 

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