2. misc-audio
  3. 1316203135

how high is the drop test at ups?

just got a new set of high quality bookshelf speakers. one is doa. so i looked inside and the xover is snapped from the terminals and has a corner cracked off. i have never seen this before. there is no damage to the box. i wonder how this could happen. it looks like a powerful force must have developed even tho the crossover is heavy duty and weighs more than many.
hotmailjbc
markpao
524 posts
 
Wow, success story. Good for you. And Bravo to Phase Technolgy.
metro04
222 posts
 
What Markpao said! Felt pretty sure they'd help in some fashion, but a complete replacement?

Were the words "Merry Christmas" or "Happy Birthday" embedded anywhere within their phone conversation with you? If not, ...uhhh, consider it a gift from ME! :D
ebm
9,311 posts
 
200feet
don_s
271 posts
 
Are you talking about ground or air shipments? For air shipments the drop test is 20,000 feet.
hotmailjbc OP
571 posts
 
yes, the lady at Phase Tech was 100% customer service. it is ironic that i bought these speakers after reading about their phase crossover and that is what got broken. after letting the speakers play all weekend i can attest that this crossover design is pretty nice. the company claims it helps with dispersion so you can hear both speakers anywhere in the room and i can. with my magnepans in the other room the sweet spot is about 1 foot wide. i still prefer the mmgs but the phase techs are nice. i also thought this might be a good company since i had read that the owner of the company has, or had, the patent on the dome tweeter so he must know what he's doing. overall a good experience with an American company.
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