Are High End Audio Products Unreliable?


I don't know if it's just my bad luck but since I've gotten back into high end audio in the past year I have purchased several components that have developed problems that I have never experienced while owning mass produced Japanese components of the 70's and 80's.
First was my Well Tempered turntable. Granted , it was old, but the design is so simple that it should be pretty bomb proof. That one got a lot better once I got everything dialed in, but what a pain in the butt just to get it there.
Second was my Lehmann Black Cube phono preamp, which developed a bad channel. Then it was the Parasound JC-3 phono preamp that was bad out of the box, but was replaced with a new one (no issues since). Next, my Cambridge Azur 840C CD player developed issues loading CDs (no other issues but this is annoying). Then I bought a Furutech GT-40 DAC that had noise when playing computer files through the USB (replaced with a new unit which works great). Next, I bought a CARY SLI-80 amp that was physically damaged out of the box but worked fine at first, but after a couple of weeks developed an issue with the remote relay and required me to send it back for repair. I got a new unit from Upscale that is working great.
I'm not a total hamfist who is hard on equipment, I swear. I'm super careful with my stuff, I run everything through power conditioners, and know how to set up equipment. I must be unlucky. Or have others had similar experiences as mine?
128x128snackeyp
Snackeyp, so what problem is the SLI 80 giving you? I have an SLI 50, same basic chassis but different circuit which I've had for 16 years. During that time, I've had to replace the power switch and the selector switch.

The switches are a bit cheesey, but all in all not a bad repair record for that amount of time. I do love the sound of the Cary.
It's not likely to ever happen, but the study that would be needed to determine reliability of high end audio products compared to others would be very interesting. Do high end audio products in general determine the high end in regards to reliability to go along with the big price tags and thereby lower total cost of ownership and increase the value proposition? Or are they no better or perhaps even worse than the rest in regards to reliability?

Higher reliability would help offset acquisition costs and make higher price tags more digestible for me, but I am skeptical that this is the case.

I see no positive correlation between price tags and reliability in general based on my purchases over the years.

In fact, I would have to say the higher end pieces I have owned over the years have also proved to typically involve more ongoing costs for maintenance and repair than the rest.

For example, high end tube gear involves periodic replacement of tubes to retain the good sound. PRices of tubes, especially those suited for high end audio application seem to be on the rise.

The highest end amp I have ever owned recently went in for a repair. THis was the first time in years I had an amp go bad on me. THe repairs were handled efficiently and for reasonable cost by the maker though I must say.

The highest end CD player I ever owned was a Cal Audio Ikon MkII which went in for expensive repairs on several occasions. CD players, especially transports, have always seemed to be relatively problematic though I must say.

On the other hand, my Linn turntable has been going strong since bought originally new back in the 80's and has been one of the most reliable pieces I have ever owned.



I'm told it is the relay board that controls the remote that is bad. The problem varies between turning the amp on and the sound not working to the remote control not working. I guess it is a known issue and also a simple fix, but it does require me boxing it up and sending it in, which is expensive and time consuming. I will get it fixed and then look forward to many years of trouble-free listening, but I'm frustrated to say the least.
a better question is :

is there a correlation between price of product and reliability ?
I've generally had good luck with the reliability of high end products, with one exception: Meridian. I've owned a Meridian G68 for about 4 years and it has given me all kinds of trouble... overheating, a dead power supply, a front panel display that freezes up, the occasional shockingly loud POP, one of which fried a crossover in one of my speakers. Nightmare stuff. The MSRP of the unit at the time I bought it: $10k. Now: $12k.

When the power supply died, I sent the unit to Meridian service. They replaced it and charged me 8 times the cost of the power supply if I had bought it online, which would have been trivial. I'm a fool.

My experience with Meridian's unreliability and greed is definitely not idiosyncratic. If you browse the unofficial Meridian forum, you will see many similar stories.

I still own the Meridian. As I said, I'm a fool.

Bryon