Would you trust a local dealer to help you put


together a modest system. (think $10k). Let's say you got tired of the whole "system building on my own thing." If you had a good local dealer, would you go take a chance on them and say "I want speakers, an amp and preamp (or integrated) that will sound good in a small to medium size family room." "I already have my sources." What's your take on this?
foster_9
Absolutely. I've used dealers to assemble my system with no regrets. And I'm happy to say that I have developed long-term relationships with them.

But go to more than one. Obtain their input, evaluate their input, then decide if you want to move forward with their input.

Sometimes I follow their advice, sometimes I go in a different direction.
To Elizabeth,

If the dealer doesn't stock anything which I can tell you many dealers don't stock anything these days, then there is never any financial pressure to recommend any product other than the dealer feels this is the best product for the consumer's room, taste, budget etc.

My shop audio doctor has over 60 lines located in four sound rooms and we have about $1 million dollars worth of equipment on display, we have 0 stock, so there is absolutely no benefit to recommend one product over another.

My method has been to make a sale and then reinvest rather than cashing out and living large. My ex boss at SBS I feel didn't run his business that way so many a customer was recommended gear by the owner by what was in stock.

I never cared about the stock issues, and I frequently sold what I felt sounded the best which lead to constant battles leading up to my leaving his shop and starting my own.

The way you don't go bankrupt is to do custom work which is where most of the money is made these days.
As I remember SBS, one month he was promoting brand X as the best
thing since sliced bread, and a few months later, it was an entirely different
brand. I bought a few pieces from him back in the day but they were things
I went in knowing i wanted- it was simply that he carried the line at the time.

As per the original question, would I allow a dealer of anything to pick something out for me the answer is yes but not without education and a bit of research.

Look at this example:

Lets say you wanted to drink some some high end Vodka, or Scotch you could go to a high end spirits shop and then you could experience three possible ways to end your quest:

1: one the store would have a tasting event which would enable you to taste for your self many different spirits which would then be ideal for you to educate your palate and make an educated decision, this is a very unlikely scenario.

2: you can ask an educated salesperson, questions on what to purchase based on having a discourse on what you like and what you don't like based on past experience. Most likely
you will end with something you will like.

3: you purchase any bottle that "looks" good based on reading or advertising or what you have heard about a particular product, you purchase it and hope for the best.

It is no different in purchasing an audio system, if you have a good local dealer then you can go in and get hopefully an education by listening to his or her recommendations and then comparing those recommendations to other possible systems the dealer should have on the sales floor, and then after experience different loudspeakers, amplifiers, and digital or analog front ends the prospective customer will now know exactly the kind of sound which will work for them.
Again, I worked there, and that was exactly the issue that pissed me off, if Andy was indeed the most knowledgable guy in audio then why is he all of a sudden now carrying a new line of gear and promoting that brand over some other brand of gear that he used to promote some short time ago which he extolled at the time, to be the best thing he has ever heard?

I wouldn't mind if the new line was some revolutionary new game changing equipment that just entered the market but when his " new " line has been on the market for years then there is no integrity in that.

If you are really interested in pursuing the best gear then you do a shoot out between what you currently sell or are interested in selling and if this new line is indeed better you sell that new line, you do this when you are putting together your lines, you do this every 5 to 10 years, unless again some revolutionary thing comes out which changes the landscape.