Is anyone using REL subwoofers with BAT tubed amp?


I have been unable to use my two REL Strata III subs with my new (used) BAT VK 75 SE amp. Is there any special connection trick, or do I need to get warranty work done? The same subs worked fine with my McIntosh tubed amp. REL dealer and Sumiko rep have no suggestions except warranty return. Thanks.
jcambron
Since you've already tried connecting the subs to a different amp, were both hooked to the speaker terminals on the BAT amp using the Neutrik cable supplied with the RELs? Is this how they were connected to the McIntosh amp?
From BAT web site: "... it incorporates all-triode zero-feedback topology, fully balanced operation...." As I remember, REL has a method for connecting a balanced high level input that would need to be followed. Alternatively, try line level inputs from your preamp (assuming you have one). Personally I prefer the line level input despite the manual (and other) recommendations for amp connection.
Thanks for responding. Now, answering these three responses: The problem with the subs is they simply will not play. When connected to both the BAT and McIntosh amp, I used the Neutrik cable that is supplied with the RELs. The subs worked with the Mac, but not the BAT. I don't believe my BAT VK 30 preamp has line level inputs...or does it and I just don't recognize them under that name? Thanks again.