Let's make life real simple. If you don't like Mac's policy, buy another brand. Now some of my opinions. Buy the amp new for 8000, you get a warranty. Buy the same amp used for 4-5000, no warranty BUT you just saved thousands. Apply a couple hundred of that for a fix IF it might need one. Yeah it would be great if the 2nd, 3rd, 4th, etc owner was covered but they're not, and if that's a problem, BUY ANOTHER BRAND. Try to see the big picture. If their dealers don't sell their product, there won't be any McIntosh. I don't blame them a bit for setting it up this way, in fact I think it's pretty smart. They want to stay in business and every Mac owner wants them to. Fact is, they've been in business for 50+ yrs. That will help you resell it.
Mcintosh-Bad customer service?
I was preparing to buy a new pair Mcintosh MC501's from an authorized Mac dealer. I have been doing some research and found some incriminating threads on Audio Asylum about Mcintosh. One very lengthy thread was about a seller on E-bay who was forced to pull his ad by a Mcintosh lawyer. Another was about a frustrated buyer who couldn't get support in Russia. There are always isolated instances, but I am very concerned now. One of my main concerns is that Mcintosh will not honor any warranties after you sell it. That means if I later try to sell my amps on audiogon, the buyer gets no warranty! What are your thoughts! I am used to unbelievable service from Pass labs, and even Krell. I refuse to spend that kind of money to a company that treats me poorly after the sale. Should I be concerned?
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- 16 posts total
- 16 posts total