What companies have gone above and beyond?

Time to add another name to the list. I just received a replacement top cover for my Meridian 508.20 from Meridian & you would've thought they packed a CDP! Double boxed, metal part in a heavy plastic bag, plexiglass top in a separate foam wrap, both pieces in about 15' of bubble wrap & all the empty spaces filled in w/packing peanuts. All that & once I faxed the info in only 3 days for delivery. (from Atlanta, not the UK)

I'm pretty sure this is the same packaging used from the UK to send to Atlanta & then to me, but sure was nice to see this level of shipping quality on a part that cost under $100.00.

XLO Electric. I purchased used pair of signature Interconnects which developed a intermittently loose connection inside the RCA plug I called XLO they instructed me to return the cable for repair which they would cover under warranty. I didn't expect to be covered by warranty. Cable returned three days later sounded great again.

All three of these companies have been very good to me on customer service matters.

Sunfire - They replaced a Theater Grand II I bought with a brand new one with full warranty, when I bought it from a grey marketer who was pretending to be a certified dealer.

Legacy - They worked with me to get my Classics sounding good in my room, even though I bought them used.

Acoustic Zen - They did a repair on some of my cables without charge even though I bought them used.

Greg

Kirk and Dennis Had at Cary Audio and Jonathan Hart and Paul McGowan at PS Audio.

I will also add two names/companies to my earlier post: Both Mel Schilling of Camelot Technologies and Roger Sanders of InnerSound have been exceptionally helpful, forthcoming, and expansive concerning questions I have discussed with them via telephone and email. I would not anticipate problems for anyone dealing with these fine gentlemen's companies; they are available, concerned, and willing to give of their time and expertise. (I am sorry I cannot say the same about all the companies I have dealt with as of late, but that issue is addressed in other threads, and I will refrain from getting specific in this one, as no one else has allowed the bad to intrude on the good here.)