Both groups are right as far as they go.
1) Balanced outputs can be added to anything.
2) Having XLR outputs does not make the piece balanced. This is a design issue which obviously involves more than just outputs. Balanced circuitry is balanced throughout.
Whether or not this alteration will eliminate the 'hum and noise' is not certain, but your proposed solution is fairly inexpensive and easy to accomplish.
1) Balanced outputs can be added to anything.
2) Having XLR outputs does not make the piece balanced. This is a design issue which obviously involves more than just outputs. Balanced circuitry is balanced throughout.
Whether or not this alteration will eliminate the 'hum and noise' is not certain, but your proposed solution is fairly inexpensive and easy to accomplish.