A big thanks to Thiel

I have to second your comments. Thiel is just a first class company that stands behind their products.

I too am a big fan,,, They are without a doubt the finest in customer service, Shari is aces. I went to upgrade my Thiel CS-6's and thought of looking at or in this case listening to some competitors and could not bring myself to stray I went for the 7.2's without reservations . I may have found a better speaker and maybe saved some money but the piece of mind that comes with doing business with a top shelf company can not be discounted.

Thiel customer service was wonderful to me also and I even told them I bought my speakers used.

Shari is Thiels best product!

I totally agree. I have CS6s and recently pruchased their SS2 Sub with the CS6 passive crossover. I had a small hum problem with the sub, not necessarily Thiels problem, it could have been a grounding issue with my system. here was no question from Shari about what needed to be tried and she IMMEDIATELY sent out a new sub amp. I installed it (it was easy) and this "solved" my problem. I will remain a devoted Thiel enthusiast not only for the musical enjoyment they bring to me but also to support a fine company that cares about its customers and takes action to validate that support.