Class Action Suit against UPS?

Well Ihad a good experience with UPS and a bad one,But I'm not trying to be prejudiced because I work for the Postal Service.It seems like the damage is done inside the sorting facilities,not the delivery drivers.The sorters in the hubs usually are temporarys folks who are in college and they are told to work FAST.And this is wher the troubles occur.UPS is in buisness to make LOOT,it's privately ownes,not like the Postal Service.But evn in the Postal Service yes my employer who I use to ship stuff out to other audiofiles like myself.The bottom line is to OVERPACK the items youre shipping,I used UPS to ship a Macintosh C-33 to Japan and since my buddy overpacked the preamp it arrived intact.I can guarantee you that UPS like the Postal Service will make you wait a long time before you get your claim finalized and paid off.Look at it this way they all ship MILLIONS of packages daily so as far as I know the damage rate is less than 5%,and remember the sorters have to empty those trailers real fast or they are out of a job.So they tend to throw the boxes to the front of the trailer tten another sorter places them on the conveyor belt and it gets sortd by sorters who learn a schems and go by colors to the destination to where it gets loaded into the brown delivery trucks.Hpoe this helps all to understand how the delivery services work.

I used to have a guy who worked for me, who once worked at UPS. He rose to a fairly high level, at his location. Did so via hard work, dedication, etc. He told me some REAL horror stories about how merchandise is "handled" there. Especially in terms of being more than a little rough. He said that the people there just frantically throw things into the truck. Forget about the fragile label. The only thing that they are striving for is speed. Be glad you are not shipping fine china or crystal...

It is not the company but the method of transport. If you ship UPS air you will have fewer damages just like fed-ex. If you ship Fed-ex ground you will have more damages, just like UPS ground. Most people who make this statements do not realize they are not comparing apples to apples.

I am a frequent shipper via UPS-ten to twenty packages per week-and average one to two damage incidents per year. I ship fine art; paintings in delicate frames, art glass, bronzes and have concluded that packaging, able to withstand rough handling, is a must. But...it can be done.

I have had mostly good experience with UPS, but had enough problems that I most definitely worry every time I use UPS. Fed Ex has been flawless for me so far. Which leads to my question: Have any of you tried FED EX'S NEW GROUND SERVICE? It's competitively priced with UPS.