Class Action Suit against UPS?

Very good luck here so far with FedX economy. UPS can only handle cables or other unbreakables, but FedX is pretty competitive now so why give the UPS baboons your money? I only ship that carrier if my customer specifically requests it. I always advise against UPS & tell them they're pretty much on their own if they receive a damaged box or nothing at all. Hoping UPS will go under; they're only getting worse.

I use US Postal Service "priority mail" for cables and small items. It's a quarter of the cost, almost always air-freight and no problems. It takes three to four days, but with my coin hobbie on eBay I've yet to lose a package in about 600 deliveries!

i've had two claims issues w/ups, & both times, they paid, no questions asked, and both times, it was obviously the sellers' fault - once, the packaging was *unbelievably* bad, the second time, there was absolutely *no* shipping damage - the shipper sent damaged merchandise (not electronics). if *i* were ups, i woodn't a paid *either* claim.

regarding quantity of incidents occuring, i know someone who works at fedex, & they deliver ~4 million parcels every day. (i'm sure ups' volume is a *lot* greater.) if fedex has a 99.99% successful delivery rate, that still means 400 packages lost/damaged every day.

i think folks have to be a bit more realistic w/their expectations. as said before, over-pack, get as much buyer-seller info as possible, and make sure the merchandise is properly insured.

doug

Excellent points, Sedond.

My friend who bought the Diva 6.1 speakers I had previously posted about had his delivered by UPS.He went to the truck to help the dude get them off.The boxes were huge and double boxed.My friend saw one of the boxes was damaged quite badly.He asked the delivery dude what happened and his response was "I dont know but I've seen much worse" He got them in the house then called me to come help him unbox them.One speaker was perfect.The one with the damaged box had the grill totally sheered off from the force of being dropped.The round tabs from the grill were broken off in the speaker holes.The packing of the speakers was very good.Lots of syrofoam and each speaker was in a heavy cloth bag.The large,thick styrofoam blocks that were on top and bottom of the damaged speaker were shattered as if it had been dropped from 2-3 feet.I realize he should have refused delivery but.... anyway the speaker is fine other than the grill.UPS paid the claim ($15) without question and Diva is sending him a new grill.BTW the Diva 6.1 is a killer speaker for $1300.00/pair!