Angela~ Do you work for Brian? DHL is a premium service and does not ship near as many packages as Fed x or UPS. Therefore, they don't even qualify to be judged comparativly to these other shippers. Dhl is twice as much as UPs and still more than fed x. Why, if DHL is so fantastic, are they not exclusively recommended by ALL the dealers? You said in a previous thread that DHL was inconvenient for you, now however you are interested in learning more about DHL? I can tell you ALL shippers get complaints for damaged goods. DHL is a much smaller company than the big two, but I am sure that there is somebody out there who has received a damaged DHL package. In fact I willing to bet several damaged packages. It's called doing business not living it ferry land. It seems like you are trying to get support for Hellohifi and their DHL shipping policy. Which by the way would require you to ship with this carrier if you won rubber bands at one of his auctions. This seems reasonable to you? I have had numerous packages including 2K amp shipped UPS. Damaged goods=0. I am a happy customer with both UPS and Fed x. Could they be better, probably. Will I ever ship DHL? If it's competitive and it's MY choice, maybe. Whatever reason Brian has for shipping DHL, I can assure you it is not because of his worry or concern for you. It is because that is what works for him and his profits. Go check out the other dealers on Audiogone and see how many require or even suggest you ship DHL. Do you think Brian know's something these other dealers don't. I doubt it. Check it out and let us know how many dealers suggest or require you to ship DHL? I bet just 1. And we already know who that is. Please don't take this the wrong way. I saw your post and seems to be attempting to support Brian and his ridiculous ideas. How many other folks out there agree with me or think DHL is the way to go. Give me a thumb up or down. I guess that's why they put it there. Cheers!