Well I have owned a DD-10 for a couple of years and
have had no problems with it all. I let a friend of
mine borrow my sub for a few weeks. He was so impressed
with it that he went out and purchased a DD-10 for himself.
About 2 weeks later he had a problem. The sub would shut
itself down. He contacted Velodyne and they suggested
he send the amp portion of the sub in. He did and got
the new amp back in a week. A few hours after installation it failed again!! This time he sent the whole sub back to Velodyne. After about a week he got it back and, you guessed it, it failed again.
He emailed Velodyne and they got back to him a few days later. Not only did they give him a new sub, they upgraded him to a DD-12. Needless to say the DD-12 has been performing without a hitch. He is now very happy with the DD-12 and I'm a bit jealous.
Given this kind of service I would buy another Velodyne
product without any worries.
Cheers
cmach
have had no problems with it all. I let a friend of
mine borrow my sub for a few weeks. He was so impressed
with it that he went out and purchased a DD-10 for himself.
About 2 weeks later he had a problem. The sub would shut
itself down. He contacted Velodyne and they suggested
he send the amp portion of the sub in. He did and got
the new amp back in a week. A few hours after installation it failed again!! This time he sent the whole sub back to Velodyne. After about a week he got it back and, you guessed it, it failed again.
He emailed Velodyne and they got back to him a few days later. Not only did they give him a new sub, they upgraded him to a DD-12. Needless to say the DD-12 has been performing without a hitch. He is now very happy with the DD-12 and I'm a bit jealous.
Given this kind of service I would buy another Velodyne
product without any worries.
Cheers
cmach