Howard,
I know it is frustrating to hear that. How do you think it makes us feel? But it is simply part of our growing up. A year ago, we did not even have a dealer in CA at all. We are no longer demoing our products in our facility. It is too much for a manufacturer to deal with. That is why we have dealers. Not very many but if you are serious about buying a $20K loudspeaker, a short flight to San Diego should not discourage you. Especially, if the dealer is offering to reimburse you for your troubles. Think how many, much more established, companies have no representation in the Bay Area or California at all. We doing the best we can. I am truly sorry that at this point, it is not good enough for you. Hopefully, we will get some representation in the Bay Area soon.
Regards,
Alon
I know it is frustrating to hear that. How do you think it makes us feel? But it is simply part of our growing up. A year ago, we did not even have a dealer in CA at all. We are no longer demoing our products in our facility. It is too much for a manufacturer to deal with. That is why we have dealers. Not very many but if you are serious about buying a $20K loudspeaker, a short flight to San Diego should not discourage you. Especially, if the dealer is offering to reimburse you for your troubles. Think how many, much more established, companies have no representation in the Bay Area or California at all. We doing the best we can. I am truly sorry that at this point, it is not good enough for you. Hopefully, we will get some representation in the Bay Area soon.
Regards,
Alon