Two days ago, I phoned Wilson to request information on the Watt Puppy 8. I'm a brochure hound, I admit it. Today, I received a large folder containing a personalized letter, as well as contact information for the Wilson dealer closest to me. In the packet were printed reviews and individual catalogs for every product they sell. The last speaker manufacturer I phoned for a brochure sent a photocopy of only two reviews, and this after I had to send them six e-mails and phone them twice over a 3-month stretch. Each time, the sales rep had said "it's in the mail". Incidentally, they are in the same price range as Wilson. You can draw your own conclusions, but to me, this packet attempts to say that they value the customer as a person, not as a price. Hence the reason many people use the purchase to reciprocate the same sentiment.
WILSON AUDIO/ cost vs. value
wilson ad; absolute sound;issue 162. page 12.... dave wilson states in his ad that wilson loudspeakers have one of the [ lowest ] profit margins in the industry. My question is should wilson make public their profit margin percentage's to back up their claims or is this more hyperbole from a high-end audio manufacturer...
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- 126 posts total
- 126 posts total