2. cables
  3. 1438577636

Homegrown Audio ripoff?

I placed an order from them on July 18th. I tried to pay via Pay Pal but the link kept cycling me back through to the payment page. Since they don't take credit cards I resorted to using BofA's bill pay. The payment went through on the 22nd and I haven't heard from them since. I ordered these for a friend who doesn't do much in the way of online anything to the tune of $1200. Years ago I purchased a lot of cable though them and have loved it and don't remember any customer service problems. I'm getting really nervous. Suggestions? Ideas? Thoughts?
mterle
maxima95
294 posts
 
This would probably be best. It is unconscionable for HGA to continue to have have a full-blown site conveying the impression that they are a fully-functioning, customer-oriented company (as they were some years ago).

It is unfortunate, because they have (or have listed on the site) some useful DIY parts.
wntrmute2's avatar
wntrmute2
188 posts
 
Is there no recourse through BoA? Many CC compaies have consumer protection policies that might be helpful.
mterle OP
16 posts
 
I'm getting some traction with BofA, but I'll add details at a latter date. These people are scum and if I lived in Virginia I would knock on their front door as I do have the address. So far $1250 hard earned dollars down the tube.
mterle OP
16 posts
 
Got the product a few weeks ago. The police made a little visit to the proprietor's house and I got the cables. She apparently didn't think her website was up and running for the summer and didn't know an order came in. I guess your rich when your rich you just get a $1,250 check you just cash it. Bunch of crap. Too bad they don't have their Sh%# together, they make a fine product that cannot be beat for the money.
albertporter's avatar
Ag insider logo xs@2x
albertporter
4,949 posts
 
Mterle,

Bless the police for saving the day for you.

I would call and tell them how much you appreciate getting your $1250.00 dollars worth of merchandise back.
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