I think its the quality control..my buddy who is manager of a higher end shop dumped the line due to way too many returns/repairs.Cant make money if it keeps coming back
Dan was the heart and soul of Krell. The only direction they are going now is down hill. Last year I purchased components worth 42K and both components had cosmetic and performance issues. The icing on the cake was their atrocious customer service. I am still waiting for a phone call / email follow up since October 2015.
I don't know what Krell is now that he's gone, but my desire for their products left when Dan did. It's really a shame how he was treated, but I hope Dan has amazing success with his new company. I'm sure he will.
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