Dan was the heart and soul of Krell. The only direction they are going now is down hill. Last year I purchased components worth 42K and both components had cosmetic and performance issues. The icing on the cake was their atrocious customer service. I am still waiting for a phone call / email follow up since October 2015.
I don't know what Krell is now that he's gone, but my desire for their products left when Dan did. It's really a shame how he was treated, but I hope Dan has amazing success with his new company. I'm sure he will.
taters, yes they were purchased through authorized Krell Dealer. And all my dealer could say, 'you don't know how many times I have reached out to Krell for follow-up.
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