2. digital
  3. 119715-6720

Tidal skips to next track, or restarts when paused iPhone

Hi, I did a search and didn't find anything.  
My issue is as described above. Tidal songs skip to the next song in the midst of playback, at least 1/2 the time if not more. Also, if I pause the app it will restart on it's own, but at the next song.
Streaming iPhone 5S, IOS 9.2.1, connected to Rotel 1570 via USB cord. Speedtest shows 22.56 Mbps download bandwidth.

I sent a support request to Tidal but have not heard back yet. 

This has been going on since I first downloaded the app yesterday. Thanks for any suggestions - I'll post whatever Tidal says for future reference.
jetson
elevick
2,638 posts
 
My problems usually arise when I'm moving my phone around, either walking around or even worse when driving.
jetson OP
140 posts
 
Thanks, this is with the phone resting on the rack, directly connected via cable to the amp.

The part that gets me most confused though is that if it's Wi-Fi related, why would the app spontaneously start playing when the song is supposed to be paused? And why skip to the next song instead of starting from the point it was paused?  There is no data exchange, or perhaps more correctly stated, there should be no data exchange required between the phone and anything else.  It just seems like a flaky app.
mofimadness's avatar
mofimadness
5,771 posts
 
I'd try to delete the app and then reinstall it.
mattmiller's avatar
mattmiller
1,555 posts
 
Really your trying to use a HIGH BIT RATE streaming service like Tidal with your smartphone wireless?? And you wonder why your having problems, LTB, a real music server/player/streamer. Then you wont have any of these problems, just beautiful music, I recommend a device from Aurender.

Matt M
jetson OP
140 posts
 
OK, I'll try the delete and reinstall and then learn why matt figures it won't work the way Tidal suggests.

In terms of the rest of Matt's comments.... I don't know what LTB means, or how to set up a music server yet. I'm planning on doing that - I guess I'm a little slow moving to the future. I'm still listening to CDs and vinyl, but I have started ripping a bunch of my CDs onto a big drive in preparation. I'll look at Aurender and start some education.
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