Thank
you for contacting TIDAL customer support.
We are sorry for this inconvenience. Our backend operations team is aware of these playback issues, and they are working very hard to get this problem resolved in in a timely manner. At this time our operations team is in discussions with potential delivery service providers so that we can improve the reliability of TIDAL when streaming, and so that we can keep up with demand. We have provided you with a complimentary month of service, in hopes that by the time you encounter your next charge from TIDAL these issues will be resolved.
Best Regards,
Bart
TIDAL
Support