2. analog
  3. 119755-38613

Ortofon bronze PNP ALERT!!!!!

I purchased a PNP Bronze from a member who said it was less than two months old.
Its the one with the integrated headshell for SME mount or can be used without headshell on a Rega type arm.
Well,I undid the screws and was pulling off the tags,<I've been in Analog since mid seventies and own about 20
cartridges>Anyway the pins coming out of the cartridge body pulled right out.
  This has never happened even on my cheapest junk cartridge.
The seller had a reciept from Turntable Needles and Ortofon said they are not authorized dealer.
They also said it was clearly a manufacturing issue and should have not happened.

Meanwhile,they say I should go after seller for a refund.Well its not the sellers fault and I won't do that.
Neither is it mine,I've removed headshell wires hundreds of times and know what I'm doing.

What amazes me is how PETTY and Crappy a well known respected long time company can be.
ITs amazing that a company like Bryston can offer warranty work to the tenth owner in the 19th year and these
people won't even stand behind a obvious Quality Control DEFECT
Just a word of caution to Ortofon customers,think twice.
Steve

soundsgood05
ml8764ag's avatar
ml8764ag
502 posts
 
Sorry, I rule for the defendant (Ortofon )....cart was bought used from a person who purchased from an unauthorized seller...the mfg. has no responsibility here.

If you buy grey market...you assume the risk in doing so. What part of "you don’t get something for nothing" confuses people?

With that being said...I wonder how some of these unauthorized sellers get their stock... I have the feeling that, in some cases, the manufacturers have no qualms about taking money from unauthorized sellers...while looking down upon them.

(For the record: I do understand that some GM sales are out of control of the mfg. Eg. Out of country purchased, imported on side... but don’t believe mfgs go out of their way to stop it...sales without warranty obligation works very well in their favor)
paraneer's avatar
paraneer
818 posts
 
To all the Ortofon cheerleaders,go to@%@%@%

You seem to not want to give up slamming Ortofon.  Or slamming anyone on this thread that disagrees with you.

Well even on the internet and much to your dismay, I doubt that two disgruntled individuals will cause their sales to plummet.  I for one, love my Rondo and when the time comes to replace, I no doubt will go even higher up the ladder to a Cadenza. 

Again, I am happy for you that Turntable Needles stepped up to the plate to make it right.  So isn't time you take the high road too and stop insulting the majority of participants on this thread?  And yes, I did get through college and on the Deans List too. 

ml8764ag's avatar
ml8764ag
502 posts
 
If defending someone from an absolutely merit less claim makes you a cheerleader. ..then I guess I'm happy to be a cheerleader.

What's at work here is a twisted sense of ego and entitlement. 

pbnaudio's avatar
pbnaudio
1,613 posts
 
Paraneer, 

FWIW, I'm by no means "disgruntled" with Ortofon, they remain one of my favorite cartridge choices, I recommend and sell them frequently.  That I had one mishap with a cartridge, where I do think that the specific design of the connection pin could have been better executed does not change my opinion of the company, they are excellent to deal with and make a terrific product.

I too think its unfortunate that some hothead bloviates about this to the degree that the he does. Apparently he got a replacement, why not be happy with that and let the thing go.

Good Listening


Peter


uncledemp
779 posts
 
I guess I'm one of the two referred to above. 

My purchases aren't material to Ortofon- but I'd buy an Ortofon product again. Sounds like they just had a couple of issues with the pins, etc. 

I wouldn't be surprised if they don't make it right with their unauthorized distributor.

What caught my attention in the thread is how quickly this guy was called cheap, etc. He had a product break and was excited. Most of us have been there, or at least I have. I'm generally a loyal customer that seeks good win/win deals, and very, very rarely have any problems.

My intention was not to insult anyone- my apologies if I did.

On a brighter note, Weather Report put out some great music! Listening to 'The Legendary Live Tapes', sweet...

gary



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