well what I got was defective, plain and simple and I was told it was defective by the person at HSU and they opted to take it back.
They got their money back completely, I never ever got to use the subwoofer it was delivered as defective , under the fair credit reporting act its on them to deliver goods perfectly which did not happen, I sent them photos and she said I couldn;t use it and they would take it back. It was such a POS that I wanted to be done with it. They didn't pay $99.00 on the insurance and yes it does include me , not a note and they have everything and then some and are still trying to get $99.00 from me. Its not damaged because they offered a discount , when I told them the nature of the defect they said I couldn't use it. I got it friday and shipped it back the following monday , was never used , I don't owe them a dime. Had I used it then yes I am on the hook, it has to work damaged does not mean defective. That is all I am saying I sure as hell didn't order it to see if I could beat what they think is an air tight policy.
I am just warning others they are a small minded and dishonest company. that's my experience.
It isn't the end of the world but man that's bull. So I ordered a rythmik an E15 and it sounds pretty good and is pretty solid construction.
I have been on here a while bought a lot of stuff etc, even had a preamp that buzzed I just sent it back no big deal, I paid $40.00 bucks for shipping but it worked I just didn't like it. No harm no foul no negative feeedback but this gets me because they keep saying it falls under the damage policy and is not defective, hard to believe FEDex would completely pay for it if it was salvageable.
I appreciate the comments and you know I have probably lost this but others don't have to.
That is why sometimes it is a good idea to just check it out in person.
MAtto
They got their money back completely, I never ever got to use the subwoofer it was delivered as defective , under the fair credit reporting act its on them to deliver goods perfectly which did not happen, I sent them photos and she said I couldn;t use it and they would take it back. It was such a POS that I wanted to be done with it. They didn't pay $99.00 on the insurance and yes it does include me , not a note and they have everything and then some and are still trying to get $99.00 from me. Its not damaged because they offered a discount , when I told them the nature of the defect they said I couldn't use it. I got it friday and shipped it back the following monday , was never used , I don't owe them a dime. Had I used it then yes I am on the hook, it has to work damaged does not mean defective. That is all I am saying I sure as hell didn't order it to see if I could beat what they think is an air tight policy.
I am just warning others they are a small minded and dishonest company. that's my experience.
It isn't the end of the world but man that's bull. So I ordered a rythmik an E15 and it sounds pretty good and is pretty solid construction.
I have been on here a while bought a lot of stuff etc, even had a preamp that buzzed I just sent it back no big deal, I paid $40.00 bucks for shipping but it worked I just didn't like it. No harm no foul no negative feeedback but this gets me because they keep saying it falls under the damage policy and is not defective, hard to believe FEDex would completely pay for it if it was salvageable.
I appreciate the comments and you know I have probably lost this but others don't have to.
That is why sometimes it is a good idea to just check it out in person.
MAtto