VPI MOTOR PULLEY ??

Contact Seth Franks at SoundStageDirect.com

I recently sold my two turntables (SP-10 Mk 2, Luxman PD-444) in the hope of consolidating into one, recent vintage table. Although I have not found one yet, I have settled on VPI as I believe parts are still available from VPI in the event repairs or updating are needed. Some of the comments above concern me as they indicate that there is no one at VPI that answers the phone. I'm skeptical of manufacturers that don't offer service or advice on their products and rely only on the dealer network to deal with customers. I had always believed that VPI is customer-oriented. Has that changed? 

I was a dealer twice at widely separated times and they were very good but it has been 5 years since I was. In a completely different note I found replacing the standard feet with brass ones improved the sound. I told Harry this but I suspect that they were either too expensive or too much trouble. Then Star Sound had threded ones which just had to be screwed in in place of the standard ones.

Tonykay:   VPI isn't what it used to be, since the dealers handle the parts they seem to think that they can charge about anything that comes to mind, I have about 10 VPI turntables and sometimes I think that I should just part them out........It would be nice to just get a part at a fair price and go on about ones business, but those days are over........Will

That's very sad. So who's left, some megabuck table company like the one on the cover of this month's Absolute Sound? The prices are $100K+ for the table, $20K+ for the arm, and probably another $15K for the cartridge. I've thought about it and decided I'm not ready to lay out $135K+ for my next turntable. So, where do I look next for a customer-friendly manufacturer that will be around for the long term? Any thoughts?