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comcast upgrade

hi guys
this week comcast did an upgrade in our area.to me it was an downgrade.
first thing that happen was my box would not keep 1080 or 720 on the hd stations when the tv was shut down,it woud revert back to 480.after 4hrs with 5 different so called tech people,they decided i needed a new box.
with the new upgrade there is no way to get into the settings to install the pass through which reads resolution the station is transmitting and the box picks up and changes to 1080 or 720.on the hd channels it stays on 1080 now.
ok i can live with that but my big issue is that you now can`t change the setting on the audio to 2channel and disengage dolby 5.1.i run a optical from the cable box into my cary sacd player for audio on movies.my system is not compatable for dolby.
anyone else running into this dilemma
thanks
Al
alpass
buconero117
2,311 posts
 
I love to hate Comcast. Generally I have them over at least twice a month to fix a problem, but they never get in to actually do anything. Why? Well it is about booties. Yes, booties, which they never bring, as they advertise they always bring. So, I get a $20 credit. Another visit is scheduled, and again no booties, so another $20 credit. These people never learn. Still waiting for them to implement PIP, promised five years ago.
ozzy's avatar
ozzy
7,446 posts
 
I disconnected my Comcast service because I didnt want there morons behind my high gloss speakers.
alpass OP
174 posts
 
Mapman
you will be able to install 1080i not 1080p.
Al
mapman's avatar
mapman
22,152 posts
 
"you will be able to install 1080i not 1080p"

Cool. How? Does it cost more?
alpass OP
174 posts
 
Mapman
turn on tv,make sure the cable box is off.hit the menu button on the remote,i think it`s twice then hit the zoom button on the remote.the setup wizard will come up on the tv screen.it will walk you through step by step very easy.
if you can`t do let me know with an email and Sunday i will call you and walk you through it
Al
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