Anyone else having trouble getting cartridges back they sent for repair?


Cartridges Technics 100C and 205PMk3 sent over two years ago to Axel...nothing.
travbrow
Maybe he just forgot you, he has way too much work to do as he has no assistant. Make a direct phone call, he usually ignores emails as far as I know.

To reduce the amount of work he sold the B&O part of his company

to his assistent. For the next two months he will not acept any

order. This way he hopes to reduce the weighting time for his repairs.

The waiting time also depends from the complexity of repair.

My Sony XL 88 D is regarded as irreparable but he deed try for

more than two years.  As far as I know he never ''ripped off'' any

of his customers. Besides he does not ask any payment in advance

while there is no sensible reason to assume that he wants to keep

your Technics carts with (probably) defective suspension. If this

was the case he obviously has much better choices (grin).


@travbrow I got my Glanz 71 back from Axel in december 2015, it took a few month to repair suspension. Two years is too much, you'd better call him. I don't think Axel ignoring emails, but sometimes you have to email him 3 times to get one reply, i use only email to contact him.  
@wntrmute2 if you know who is Peter at SoundSmith in USA, Van Den Hul in Netherlands, Dominic at Northwest Analog in UK then you should know that Axel Schürholz offering nearly the same service, but faster and cheaper in Germany.