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Sony service Gibson TV, Roseville MI. XA5400ES

Apparently Sony home electronics are no longer sent to Laredo, TX. I sent my Xa5400ES SACD player there to have the LCD. screen fixed. Well the screen has now gone out a 2nd time.

I called Sony & got told several things about who is now authorized to repair their products. I like the sound of my Sony a lot but, damn - this unreliability & uncertainty if I trust the repair place makes me want to switch to a brand with a better service track record.

I even thought about doing the mod squad upgrade, then asking them to fix he issue with the LCD.
masi61
jafant's avatar
jafant
20,669 posts
 
Thanks! for sharing- guys.

Masi, you might want to contact Dan Wright whom also mods this spinner. Don C- do you know why Sony moved from TX to MI ?

Keep me posted & Happy Listening!
buconero117
2,311 posts
 
You know the phrase, 'They will be back', could be true. Also, there is a rumor that they plan to introduce a turntable in Japan. Hey, you never know.
jafant's avatar
jafant
20,669 posts
 
Anyone sent their Sony to Gibson TV in MI ?
don_c55
1,025 posts
 
Sony no longer has an official repair facility, but sends people to a place in Michigan.

Maybe Gibson TV is that place.

The US Sony.com site use to list a place in Michigan for their outsourced service.

Search Sony Service on the web.
jafant's avatar
jafant
20,669 posts
 
TY- don_c55.
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