Speaker placement behind the screen


We are a small independent movie theater with 100 seats. Our speakers are located behind the screen.  We often get complaints that the dialogue is too low.  Two questions: 1)  What is the optimal height for the speakers?   We've been told that they are too low (currently about 3 ft off the floor).  2)  Can we change the mix so that dialogue is louder without making music, sound effects, etc. louder?  Our head projectionist says no.

Any suggestions for references I can go to?  Thank you!

128x128carolm7
Thanks for responding so quickly. Unfortunately, I don't know much about the specs of our sound system.  We do have a porous screen though, so the sound comes through the screen.  We run DCP mostly with an occasional blue ray.  I will contact the group you mentioned and talk to one of their techs. 

If your theater floor slopes upward to the rear, a speaker 3' off the floor will be well below the ears of many of the viewers, which could cause a decrease in volume unless the speaker had an unusually wide vertical dispersion. 
Please give us more info on the room: screen size, seating configuration, source material (blu-ray vs DVD), sound system especially amplification, decoding of sound tracks (Dolby, HD, DTS, etc), height of the seating (front to back), and the exact screen material. Lots of variables. I just had a custom screen made for my room. Expertly done. Acoustically transparent. Gain 1.1  All these things are important. Best of luck.