I have one of the first pairs of Definition 4s (having upgraded from the Def 2s). Sean delivered them and set them up personally; cannot ask for more. I have been lucky with great customer service from Zu, Ancient Audio (Krakow, Poland), and DejaVu Audio (Vienna, VA).
All three seem to be on a mission to make their customers happy. I have tried several SETs and have settled on a 300b SET as a good compromise between sufficient power (no, I have not tried an 845 SET) and warmth.
As I have mentioned in other posts, it was a real plus to be able to audition Zu speakers at home - and for a protracted period of time. I cannot imagine spending 10k+ after hearing speakers only at a show - regardless of how good they sounded. Conversely, I would never dismiss or form any negative opinion about any speaker based on how it sounded at one or even many shows. The home and show environments are so different.
As I have mentioned in other posts, it was a real plus to be able to audition Zu speakers at home - and for a protracted period of time. I cannot imagine spending 10k+ after hearing speakers only at a show - regardless of how good they sounded. Conversely, I would never dismiss or form any negative opinion about any speaker based on how it sounded at one or even many shows. The home and show environments are so different.