Tekton Double Impacts

Everyone... please have some patience with me. I’m overwhelmed with orders and I’m going as fast as I can. I cannot clone myself and I’ve hired more help. It’ll take time to get them properly trained and up to speed.

I pay Karma to field every last inquiry. Call or email her directly for even the smallest issue.

For the record: the DI’s w/upgraded x-over in standard black ship promptly - $3300 pair. It’s tends to be when clients order the high gloss custom finish or other custom add’s that projects get stalled out. It’s not fair to order something custom and come on here and complain as I’m working to make you something special that takes time.

Eric Alexander - audio designer

The beauty of High End Audio is the very talented/committed people who produce excellent sounding products. Quite a few are one man operations. Positive word of mouth commentary is obviously good for their business and significantly increases demand. Inevitably this demand exceeds current supply and manufacturing capacity. These are essentially hand made products and can’t be mass produced off an automated assembly line. It will be interesting to see how Tekton manages its rapidly growing business scenario.
I wish them success.
Charles

Years ago, I ordered a Supratek preamp and waited nearly nine months to get it. There were quite a few others who waited nearly as long or longer, as the designer lives in Australia and is (or was) a one-man show. It was a long wait, but worth it in the end. 

The difference is that people knew it was going to be a long wait going in. For what it's worth, I would recommend to Eric to "under-promise" and "over-deliver," rather than the other way around. Tell customers to expect their speakers in two weeks and deliver them in six weeks, they'll grouse on the forums or even cancel their orders. Tell  those same customers it will take two months to make their speakers and when they get them in six weeks, they'll sing your praises to the heavens. It is the same amount of time, but the perception is completely changed. Just food for thought.

The Supratek preamp was worth the wait. The Double Impacts--and I am sure the Ulfs and mini-Ulfs--are worth the wait. I love mine. They are not just a tremendous value. They are tremendous period.

Its a reflection of our society today. Complaining publicly at two weeks because you were told it would be a two week delivery. Refusing to even try to fix indented cones with a vacuum (I’ve used this trick - its easy) and insisting new cones be sent. I guess that's how most people react now a days.