@hddg & @charles1dad
When my (second-hand) Coincident PREs were shipped to me, UPS dropped them. Although there was no structural damage to the cabinets, the internal woofer wire spools ripped off their zip-ties and broke the connections to the woofers, damaging the crossover components in the process. Eventually had to send them to Isreal to bring everything back to as-new status... ended up being $6k in repairs. When pulling out a woofer, he put three 2" x 1" scratches in the veneer. No mention of the damage, no attempt to fix, no price break on repairs. I'm sure I could have complained and (hopefully) sent the entire sub back to Canada, but ended up just eating the issue because I had to move.
He also drastically overstates the efficiency of the speaker design. Despite stating that they can be driven by as little as 3 watts and advertising that the Franks can "easily drive every Coincident speaker model", other owners believe the PREs need at least 30 watts. When I complained about the bass response created by my Franks, he immediately stated that they do not have sufficient power.
These are not among my favorite experiences in this industry.
When my (second-hand) Coincident PREs were shipped to me, UPS dropped them. Although there was no structural damage to the cabinets, the internal woofer wire spools ripped off their zip-ties and broke the connections to the woofers, damaging the crossover components in the process. Eventually had to send them to Isreal to bring everything back to as-new status... ended up being $6k in repairs. When pulling out a woofer, he put three 2" x 1" scratches in the veneer. No mention of the damage, no attempt to fix, no price break on repairs. I'm sure I could have complained and (hopefully) sent the entire sub back to Canada, but ended up just eating the issue because I had to move.
He also drastically overstates the efficiency of the speaker design. Despite stating that they can be driven by as little as 3 watts and advertising that the Franks can "easily drive every Coincident speaker model", other owners believe the PREs need at least 30 watts. When I complained about the bass response created by my Franks, he immediately stated that they do not have sufficient power.
These are not among my favorite experiences in this industry.