@jl35
Don't confuse Amazon as a platform (or a corporate entity) with the independent 3rd party sellers on the Amazon marketplace. I'm coming to realize that the Amazon marketplace is probably a lot like the marketplace on Audiogon. Since I started this thread, I have struck up email conversations with two independent Amazon sellers who have been very helpful. I have not shopped on the Audiogon marketplace yet, but I'm sure I will in the future.
One Amazon seller told me I could take more than 30 days to evaluate the speakers and they would still allow me to return them. He simply asked, "How long do you need?" This seller's return policy goes far beyond Amazon's default policy. I found that out by asking.
If I buy speakers from this seller, I will be dealing with him person-to-person, probably in the same way I would deal with a seller here on Audiogon's marketplace.
This might be the kind of seller I could establish a long-term relationship with. He seems knowledgeable and very experienced. He seems very fair and upstanding.
Certainly returning large heavy items is a hassle, regardless of the return shipping costs. I would not want to burden any independent seller on the marketplace with an unfair number of returns. And I'm sure they would stop selling to me if I abused the return process. That's why I am asking questions here, reading reviews and giving this very careful consideration. I would prefer not to have to return them.
However, I did return my Polk RTi A5's. I also returned my Yamaha integrated amp and a few other things.
I also have a feeling I may have to return the LS50's I ordered. They will be here next week. But after reading more comments here, I'm thinking I should have ordered B&W 705's for the monitor-size speakers. Anyway, I'll try the LS50's and find out how they sound. Might keep them, might not.
Of course, I have purchased a lot of stuff from Amazon I have kept. The percentage of stuff I return is very small.
It seems most people here would agree that we always have to deal honestly and never take advantage of a seller. This site is full of upstanding people, which is why I have continued to participate. This is a nice community. I assume most of us recognize that selling audio gear (or anything else really) is a hard game and that customer support is hard. Personally, I never want to be the abusive customer who takes advantage of a seller's good will. If you have ever been in retail or customer support, you know that there are customers out there who will seriously abuse a seller without a second thought.
I would think Amazon would cut you off after too many free returns of large, heavy items...
Don't confuse Amazon as a platform (or a corporate entity) with the independent 3rd party sellers on the Amazon marketplace. I'm coming to realize that the Amazon marketplace is probably a lot like the marketplace on Audiogon. Since I started this thread, I have struck up email conversations with two independent Amazon sellers who have been very helpful. I have not shopped on the Audiogon marketplace yet, but I'm sure I will in the future.
One Amazon seller told me I could take more than 30 days to evaluate the speakers and they would still allow me to return them. He simply asked, "How long do you need?" This seller's return policy goes far beyond Amazon's default policy. I found that out by asking.
If I buy speakers from this seller, I will be dealing with him person-to-person, probably in the same way I would deal with a seller here on Audiogon's marketplace.
This might be the kind of seller I could establish a long-term relationship with. He seems knowledgeable and very experienced. He seems very fair and upstanding.
Certainly returning large heavy items is a hassle, regardless of the return shipping costs. I would not want to burden any independent seller on the marketplace with an unfair number of returns. And I'm sure they would stop selling to me if I abused the return process. That's why I am asking questions here, reading reviews and giving this very careful consideration. I would prefer not to have to return them.
However, I did return my Polk RTi A5's. I also returned my Yamaha integrated amp and a few other things.
I also have a feeling I may have to return the LS50's I ordered. They will be here next week. But after reading more comments here, I'm thinking I should have ordered B&W 705's for the monitor-size speakers. Anyway, I'll try the LS50's and find out how they sound. Might keep them, might not.
Of course, I have purchased a lot of stuff from Amazon I have kept. The percentage of stuff I return is very small.
It seems most people here would agree that we always have to deal honestly and never take advantage of a seller. This site is full of upstanding people, which is why I have continued to participate. This is a nice community. I assume most of us recognize that selling audio gear (or anything else really) is a hard game and that customer support is hard. Personally, I never want to be the abusive customer who takes advantage of a seller's good will. If you have ever been in retail or customer support, you know that there are customers out there who will seriously abuse a seller without a second thought.