Design flaw in Esoteric DV-60?
I live in the Pacific Northwest. We have lots of storms here in Puget Sound. Earlier this year we had a momentary power interruption. There must have been a spike in the power supply, which for some reason, caused the DV-60 to turn itself on from standby. After that, it no longer would do multi-channel playback.
So, I sent it in, and the most expensive board it has needed replacement. It cost $1000 to get it back. Back it came, only to have the same thing happen a few months later. To me, this shouldn't happen. I did think am I crazy to spend so much money? Probably, but I really like the thing, I even bought a spare transport mechanism so when that goes bad (it doesn't have the bullet-proof transport as in more expensive Esoteric players), I have a replacement ready to go.
My power is a dedicated line, goes through a PS Audio Soloist, and then a PS Audio Power Plant Premier, which the DV-60 is plugged into. I am in touch with PS Audio and Esoteric, They claim it's not their fault, so who do I turn to now? Did someone drop the ball when designing the power supply? Does PS Audio have any culpability in this?
I'm hoping one of the genius's (you know who you are Ralph and Al), or someone with the background in the EE field, might have some ideas on the probable cause, and maybe a solution to it. Helluva mess. I can't afford to waste any more money, so, what's next?
Thanks for you help,
Dan
So, I sent it in, and the most expensive board it has needed replacement. It cost $1000 to get it back. Back it came, only to have the same thing happen a few months later. To me, this shouldn't happen. I did think am I crazy to spend so much money? Probably, but I really like the thing, I even bought a spare transport mechanism so when that goes bad (it doesn't have the bullet-proof transport as in more expensive Esoteric players), I have a replacement ready to go.
My power is a dedicated line, goes through a PS Audio Soloist, and then a PS Audio Power Plant Premier, which the DV-60 is plugged into. I am in touch with PS Audio and Esoteric, They claim it's not their fault, so who do I turn to now? Did someone drop the ball when designing the power supply? Does PS Audio have any culpability in this?
I'm hoping one of the genius's (you know who you are Ralph and Al), or someone with the background in the EE field, might have some ideas on the probable cause, and maybe a solution to it. Helluva mess. I can't afford to waste any more money, so, what's next?
Thanks for you help,
Dan
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- 16 posts total
islandmandan https://www.stevejenkins.com/blog/2014/10/whats-the-best-whole-house-surge-protection/ I have not yet read this but I am thinking that it might be the direction you need to go. |
I have the Eaton on the main panel it was around $100 plus the electrician’s time to install it which wasn’t much, because he was doing a whole lot of other work here. For the main system, everything runs from dedicated lines fed by a Controlled Power Iso transformer which has its own large surge protection board. In both cases, there are pilot lights that indicate when the surge protection should be replaced. (MOVs become ineffective). I don’t have any point of use surge protection on the main system components, but have them on virtually every appliance and on my second system. (My Quad 57s stay plugged in and ’on’ all the time, and for those, I use a ZeroSurge from Frenchtown, NJ, a company that I believe holds some patents that it licenses to others for this type of surge protection). I still think if you get a really close strike you are toast, but the surges and spikes should probably be within the range of protection of most of these devices. I think the cheapy power strips with surge protection-- which don’t tell you anything about the state of the MOVs-- are about worthless. And, I don’t know what the point of use type do to the sound. It doesn’t matter as much on my second system, since it is a vintage, bandwidth limited system anyway, but I was always reluctant to stick point of use surge protectors on the main system. I have a few sitting around, from Furman, to old Richard Gray stuff that was used in a big projection system many years ago (along with his 240 volt step down) and never used them for the main hi-fi. I know @Eric Squires is a big fan of the Furmans. Agree re your decision not to invest more in yet another repair without getting to the bottom of this. I gather none of your other components have been affected, only the Esoteric? |
- 16 posts total