2. misc-audio
  3. 137161-113474

insurance and shipping with UPS

I recently shipped a Levinson 432 amplifier with UPS.I brought it to UPS and requested that they box it. It was insured. During transit UPS dropped the amplifier and pretty much destroyed it. I offered to pay for repairs, however the buyer had no interest in purchasing the item. UPS inspected the damaged amplifier and denied my claim, insisting  the  amplifier was not properly packaged. Corporate denied responsibility and said the issue was between myself and the UPS franchise that shipped it. I've been dealing with the franchise for a month and they are fighting with corporate in an attempt to adjudicate the issue. Meanwhile, I've repaid the buyer and have had  no relief from UPS. The UPS website clearly states that if a franchise boxed the item they are responsible. Does anyone have a suggestion on how to resolve this issue, other than hiring an attorney? UPS seems to be somewhat of a scam operation. I did not realize that all UPS offices were franchises and am wondering why anyone would ship anything of value with them.
catsally1
kqvkq9's avatar
kqvkq9
120 posts
 
Builder3--
Unfortunately, you're completely wrong. That's hard to understand when you can just, as you suggest, Google it. The Post Office hasn't taken ANY taxpayer money since 1970. That's when the Postal Reorganization Act went through. Please take your own advice and Google it. Check the Federal Times if you like. Anyone can make a mistake but now you've doubled down on something that's simply not true. Please, do your homework.
kqvkq9's avatar
kqvkq9
120 posts
 
Builder3-
https://www.uspsoig.gov/blog/be-careful-what-you-assume
kqvkq9's avatar
kqvkq9
120 posts
 
Item # 1 on the list.

https://facts.usps.com/top-facts/
czarivey
5,946 posts
 
kqkq9, throughout that of a global of USPS there can't be everything as portrayed so perfect. sometimes they hire crackheads (depending on local office) that have no idea how to find your location when high as kite, but substantially less of a problem and hassle compared to UPS.
lostnamerica's avatar
lostnamerica
61 posts
 
I feel your pain, but with FedEx..  Basically I handed my package to a FedEx driver right in front of the store (after 3 times of declaring “I’ll would take care of it” after I asked are you sure 3 times) as he was loading his truck for the last dispatch of the day.  That was the last I saw it, for that matter, the last time anyone saw it.  Filed my claim for loss, denied.  As FedEx stated there is no proof of FedEx receiving the package, only shows label created.  He didn’t scan it, or anyone else.   It was a nice CD player from Primare.  So, the fight continues...if anyone has any suggestions, please feel free to respond. Cheers.
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