2. misc-audio
  3. 137161-113474

insurance and shipping with UPS

I recently shipped a Levinson 432 amplifier with UPS.I brought it to UPS and requested that they box it. It was insured. During transit UPS dropped the amplifier and pretty much destroyed it. I offered to pay for repairs, however the buyer had no interest in purchasing the item. UPS inspected the damaged amplifier and denied my claim, insisting  the  amplifier was not properly packaged. Corporate denied responsibility and said the issue was between myself and the UPS franchise that shipped it. I've been dealing with the franchise for a month and they are fighting with corporate in an attempt to adjudicate the issue. Meanwhile, I've repaid the buyer and have had  no relief from UPS. The UPS website clearly states that if a franchise boxed the item they are responsible. Does anyone have a suggestion on how to resolve this issue, other than hiring an attorney? UPS seems to be somewhat of a scam operation. I did not realize that all UPS offices were franchises and am wondering why anyone would ship anything of value with them.
catsally1
builder3
758 posts
 
spin4cards23 posts07-29-2018 7:22pm.......Dear Builder3, You seem to know a bit about the financial woes of the USPS so tell me, according to kqvkq9, the retired postmaster who says that they deliver billions and billions of 50 cent packages which of course equals billions and billions and billions of dollars, how do they manage to do such a fantastic job and yet end up, as you stated, billions of dollars in the RED every single stinkin’ year?! On the surface that would seem preposterous at best! Thank you for your time and consideration.

Their expenses are greater than their revenues. Have been for years. Google it, if you don’t believe me. Bailed out every year, billions and billions, by the taxpayers. They lost nearly $16 billion in 2012. If you were at the helm, with free unlimited parcel insurance for all, I’m sure you’d be able to double that, though.

parker65310
212 posts
 
Also, btw, they will not talk any numbers with anyone except for the sender. The only way around this is to have the sender send them a letter stating they transfer all communication to the receiver. UPS doesn’t even have a form letter for you to use. You have to write it up yourself and send in the mail or fax to a PO Box in Newport News, VA. They do absolutely everything to make the process as difficult as possible.
kqvkq9's avatar
kqvkq9
120 posts
 
Builder3--
Unfortunately, you're completely wrong. That's hard to understand when you can just, as you suggest, Google it. The Post Office hasn't taken ANY taxpayer money since 1970. That's when the Postal Reorganization Act went through. Please take your own advice and Google it. Check the Federal Times if you like. Anyone can make a mistake but now you've doubled down on something that's simply not true. Please, do your homework.
kqvkq9's avatar
kqvkq9
120 posts
 
Builder3-
https://www.uspsoig.gov/blog/be-careful-what-you-assume
kqvkq9's avatar
kqvkq9
120 posts
 
Item # 1 on the list.

https://facts.usps.com/top-facts/
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