insurance and shipping with UPS
I recently shipped a Levinson 432 amplifier with UPS.I brought it to UPS and requested that they box it. It was insured. During transit UPS dropped the amplifier and pretty much destroyed it. I offered to pay for repairs, however the buyer had no interest in purchasing the item. UPS inspected the damaged amplifier and denied my claim, insisting the amplifier was not properly packaged. Corporate denied responsibility and said the issue was between myself and the UPS franchise that shipped it. I've been dealing with the franchise for a month and they are fighting with corporate in an attempt to adjudicate the issue. Meanwhile, I've repaid the buyer and have had no relief from UPS. The UPS website clearly states that if a franchise boxed the item they are responsible. Does anyone have a suggestion on how to resolve this issue, other than hiring an attorney? UPS seems to be somewhat of a scam operation. I did not realize that all UPS offices were franchises and am wondering why anyone would ship anything of value with them.
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I feel your pain, but with FedEx.. Basically I handed my package to a FedEx driver right in front of the store (after 3 times of declaring “I’ll would take care of it” after I asked are you sure 3 times) as he was loading his truck for the last dispatch of the day. That was the last I saw it, for that matter, the last time anyone saw it. Filed my claim for loss, denied. As FedEx stated there is no proof of FedEx receiving the package, only shows label created. He didn’t scan it, or anyone else. It was a nice CD player from Primare. So, the fight continues...if anyone has any suggestions, please feel free to respond. Cheers. |
czarivey, Trust me, I have no illusions of perfection with my former employer. I dealt with aggressive mis-management at many levels for years. Policies that say one thing and actions that say another. Vehicles that passed their estimated lifespan well over a decade ago still limping along. I could go on, really I could, for a very long time. I don't miss it at all. While you're absolutely correct about the lack of perfection, the firm really didn't take tax dollars. They couldn't. Federal mandate and all that. Yes, their own documents will portray perfection when made for rally the troops purposes as shown. For what it's worth, those are true statements on the document, they just neglect the downsides. The Office of the Inspector General documents however are frequently scathing. Their internal reviews are feared because they tell it like it is. You get the good and the bad. The OIG has a good corps of analysts and comes up with not only succinct reviews but creative suggestions that are usually not implemented. I didn't compare the Post Office to UPS in any regard. With that in mind, a Post Office without flaws is a Utopia that I've never seen. If only... |
kqvkq951 posts07-30-2018 11:15pmBuilder3-- kq, read it all, not sure where we differ. Pensions, etc, are an expense. Period. Tons of major companies have the same expenses, and pay them. The USPS lobbied the Feds for all they were worth to become a separate entity, and have fallen on their face, not surprisingly. And lest you think otherwise, I've got no ax to grind with the post office, generally. I do with the government, when they start pretending that they can manage to operate like the private sector, however. There's no fiscal responsibility, never has been. |
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