It's their money, their company and their reputation and it's up to them (the manufacturer's). More important to me is, that if I have a warranty, how the service is, if needed. I seem to have read a lot of horror stories about products under warranty. I have had excellent service (small things, but nonetheless) from Castle Acoustics (UK, binding posts), Bel Canto Designs (repair of a solder connection) and Studio Tech (some small parts for my equipment rack). Service for some of the other items that I own or have owned in the past has been no more pleasant than having a root canal. A piece of paper, though comforting, does not always tell the whole story. Because of this I value the comments of the users at this site. My two bits, anyway.
Should 2nd. Buyer Receive Guarantee ?
Some manufacturers like Cary an CJ to name two make great stuff but they refuse to honor any remaining warrantee to 2ed. buyer. I think that sucks ! It certainly reduces the potential selling price for anyone wishing to sell relatively new stuff. Does this upset anyone else or do you think it is justified ?
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- 24 posts total
- 24 posts total