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New Dolby Atmos processor. Poor sound quality

I have just bought a new Dolby Atmos processor. Rather expensive . Launched recently.
And I hate the sound.
l have been used to  Bass and Treble tuning
The unit has for each of the 14 channels  : Frequency-Bandwidht-Gain-Crossover- Polarity.
I do not understand anything about that.
It doest not come with EQ Auto Corrector tuning. There will be an upgrade availlable in a few months ,at an extra cost of 2500$. It must be done by an autorised dealer.

Is it possible to make adjustement by myself to change the sound.
Or should I hire a audio tecnician .
l am from Canada and I have bought the processor directly from the US manufacturer. They do not have dealers in Canada. So , l can’t go and talk to my dealer as it should normaly be done.

Thanks

p.s.  This is a interview about tuning adjusment .

Gordon Shackelford – Krell

Published on: August 19, 2017

Technology Insider Group


Nearly every custom project I’ve ever dealt with was based on the reality that the folks who are paying for these systems don’t have the time or inclination to learn all about custom install. They simply and rightly expect a reliable setup that functions flawlessly, is bulletproof, easily controlled and whose performance screams value and money well spent. This is why the recent push for do-it-yourself smart home products baffled me, because it goes against the grain of the true value-add that an excellent integrator brings to the scene. Even the simplest do-it-yourself setup is too complicated for most of the customers I’ve dealt with. Whether it is Nest, Sonos or Harmony remote controls, my clients could never be bothered with anything more than basic instructions involving as few button pushes as possible.


http://technologyinsidergroup.com/tag/gordon-shackelford/



zzrider
erik_squires
15,997 posts
 
You might want to consider actually mentioning the make and model of the processor. 

Hahahah. 

Erik
zzrider OP
38 posts
 
Erik squires
I prefere not to disclose the name.
It may  be me who is not fit for complicated audio gear
Before buying this unit , the reviews that I have read were very positive about the sound of this processor.
Probably, those who wrote the reviews are audio specialist that know how to do the right set up..
I am well over sixty , l may be too old for technology.

My other audio gears are :
MC 8207 power amp
Rotel RMB 1075  power amp
Pro iDSD DAC Streamer
Cambridge 752 BD  BlueRay
Focal Chorus 836 W  As front
Focal CC 1000 BE as center
Dali Epicon 6 as  surrounds
Epos elan 35  as  rear
Keff R 50 as front  height
Psb imagine XA   As rear height
Monitor  audio  and PSB as Subwoofer
power cords are  2 PS Audio PerfectWave Ac 12  and  1 PS AudioAC 5.
2 power conditionner
LG  DVD recorder
All interconnect are XLR by BIS audio
Buying  everyting new would cost me about 60 000$

anything else, you  would like to know?


erik_squires
15,997 posts
 
zzrider - Everyone talks brands and models here. 

But if you have no auto-eq but you DO have built in EQ's then you had better know what you are doing. 

Best,

E
Post removed 
auxinput
2,920 posts
 

I agree.  There's not much we can do if you don't disclose the name of the processor.  HT Processors nowadays are usually somewhat complex to setup.  The EQ function can be challenging to work with.  It sound like the unit has a fully parametric EQ/filter mechanism.  This really requires in depth knowledge of acoustics and frequency response.  It may be that you need somebody with RTA software, such as Room EQ Wizard (REW), to measure what each channel is doing. 

That being said, if you're not getting good sound out of it, then a few possibilities:

1. The unit is brand new and needs to be broken in (burn in of all electrical components).  Give it 100-200 hours of constant running before making a decision.  Since the unit is fresh, it could sound bright/harsh/thin and without bass.  It can go through many changes during break-in.

2. The unit could just be poorly designed. I have actually had a couple very expensive processors in my system that just could not cut the mustard (contrary to many other opinions).  One was a Theta Casablanca IV, which was very expensive and came with Dirac room correction.  I just could not get it to sound good - it was very bright/solid-state/sterile sounding and just did not even come close to sounding as good as my very old Krell HTS 7.1 (the Krell just sang!).  The other was the Bryston SP3, which I could appreciate, but was too laid back in the mids/early highs to be exciting and engaging enough.  I think the Bryston had a poorly designed DAC/digital board (they used a generic off-the-shelf DAC/DSP board solution).

3. The new HT Processor sound could just not be the type of sound you're looking for.

What processor did you use before?

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