REGA ISIS VALVE
Rega does something that to my knowledge is unique among CD-player makers: it builds three matched laser mechanisms for every Isis. One is installed in the player, and the other two are stored at the factory. Should the original mechanism develop a fault, the company will always be able to provide precisely the right replacement. That’s taking customer service to a new level.
http://www.6moons.com/audioreviews/rega2/1.html
http://www.tonepublications.com/review/the-rega-isis-cd-player-2/
http://www.theaudiobeat.com/equipment/rega_valve_isis.htm
Rega does something that to my knowledge is unique among CD-player makers: it builds three matched laser mechanisms for every Isis. One is installed in the player, and the other two are stored at the factory. Should the original mechanism develop a fault, the company will always be able to provide precisely the right replacement. That’s taking customer service to a new level.
http://www.6moons.com/audioreviews/rega2/1.html
http://www.tonepublications.com/review/the-rega-isis-cd-player-2/
http://www.theaudiobeat.com/equipment/rega_valve_isis.htm