Could I be a Retail Wretch?


I started a discussion here this morning to get some feedback on whether an external DAC would make an appreciable improvement over an internal processor’s DAC. During the discussion, I said that I typically visit a local audio dealer, to experience the equipment and then, comparison shop to find the best deal. The particular dealer I was referring to, emails me weekly, sends postcards monthly and catalogs quarterly. It’s always with an invitation to “see and hear the difference”. So I visit, and occasionally buy some small ticket items. But, when it comes to spending thousands on nationally available equipment, I don’t feel any obligation to limit my shopping to that one location.

When I shared my buying habits with the forum, I received responses that said using any brick and mortar stores to demo and then buying elsewhere “cuzz” it’s cheaper is just plain wrong…

I was surprised at that statement. I’m a value oriented person. I enjoy quality items. But I search for them at the best price - is that wrong? If there’s no competitive pricing or added value, why should I feel obligated?


gwbeers

 Terry9

You completely misunderstood the post you’re referring to. But, I accept your opinion of my behavior. And, I will continue my belief that someone who is willing to pay $7000 for an item, that sells elsewhere for $5800, (because someone who is not willing to negotiate price but, has spent a few minutes demonstrating a product to them) is a schmuk. If you’re willing to pay $1200 to talk with someone for 20 minutes… call me, I’m negotiable ;-)


soundsrealaudio.

I have the utmost respect for any business person who interacts with retail shoppers. I understand your dismay and resentment with the customer you recounted. It appears you were certainly diligent, but, why did you loose the sale? After your generous interaction with the shopper, I have to conclude their decision was based on price.

Webrooming and Showrooming are retail shopping tactics that aren’t fleeting whims of a younger generation. Both have become a growing trend of tech-savvy educated consumers. And while retailers may view this with disdain, They need to develop strategies to compete in this environment. I believe the strongest defense for their longevity is negotiation.

I thank all the responders for their opinions. Thanks to those who accept or condone my shopping behavior and those who’s opinion find it “sleazy” “low class” or even “a scumbag move’... shameful monikers I’ll wear to the bank. ;-) 

 


Post removed 
".. shameful monikers I’ll wear to the bank. ;-) "

If you value your self respect so low, that's your business.

terry9

Anyone who would accept being overcharged and become so meekly obedient to a salesperson that they allowed their self respect to be influenced, would be both a schmuk and a wimp.


Great topic. I would love to be all warm and fuzzy about dealers. I walk into my local dealer and they act as if I am  imposing on them just to listen to something. Dealers need to understand that they are selling high dollar products and you might take a few months to finally pull the trigger on a sale. I'm sure it's frustrating for them though.