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BUY Bryston!!!!!

My 18yo Bryston  amp stopped  playing on the left channel , I sent it to the  Vermont repair center,with in 4 days I had it back repaired like new(no charge, they paid shipping back) Mean time I was rearranging my other components to make room for an extra T.T. I took the feet off my Bryston power supply to lower it when I reinstalled the feet I used a longer screw and screwed into the circuit board shorting out the power supply !!! I called Bryston and sent it to them ,they saw what happened when they opened the power supply,called me , and said that they were repairing the unit no charge even though I caused the problem myself !They said(Don't remove the feet any more) What great customer service !!!!!You can call them direct, they always pick up the phone and you talk to a tech  ! ONE Very good company!!   T.Y.
thomasyessen
terry9
2,354 posts
 
When I was making a purchasing decision, I called Bryston to discuss. Reception put me through to the president. We spoke for nearly an hour.

I bought Bryston.
maguiar
39 posts
 
Hi Terry9,

Can you describe to the best of your ability the Bryston sound? I was wondering what your thoughts are for 2 channel listening.
vittles
21 posts
 
My experience with Bryston has been nothing but the best since 1995.
audiovideonirvana's avatar
audiovideonirvana
57 posts
 
Add me to this list of satisfied Bryston owners. I had an almost twenty year old 3B they repaired as good as new. Sold it and the new owner transferred a little over three years left on the 20-year warranty. If I weren't so in love with tubes, I'd buy them again...
firstnot's avatar
firstnot
248 posts
 
Wow, now that's enough to make me want a Bryston next time!!

Its a far cry from a company like Schiit that takes no calls on product questions and refuses to honor their own return policy. 

Thank you for the heads up. I will not forget it.
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