Do posters intend to hurt the feelings of other members?

@mr_m - I think every chat board has a "culture" and from what I've witnessed over many years on other boards in diverse fields is that someone who comes on blazing is not going to get a positive reception. A little humility goes a long way. This board is far from the worst in my experience- most people seem pretty willing to help. I only started posting here in around 2006, when I had a question about transitioning from electrostats to horns and got a lot of good feedback. 

Moderation- generally- is almost a last resort. Participants should self-moderate to a degree. When a mod has to step in, things are usually ugly- personal attacks, politics or the like. But, I do agree that once the rules are set, a violation should have consequences, starting with a 'time out.'
I acted as a consigliere for an exotic car board for a number of years- lots of big egos and no small amount of sniping. It was a thankless task for the mods, who were largely volunteers. Tammy does a pretty good job in my estimation. 

Audio Circle has a completely different feel to it.  Certainly, the moderators over there (one per forum?) clamp down a lot faster on any nastiness, but then there appears to be much less nastiness in the first place.  Chicken and the egg?

And much less of any interest happening over there, I think it’s safe to say. It’s a trade-off. 😛

@whart I agree about forums having a culture. That's why I mentioned that I believe that culture has to come from the top. That's the owner and the owner's moderating staff.

I have also been a moderator for a very large photography web site. The owners had a primary goal from the outset that it would be a friendly, helpful site. They had many moderators, all of us volunteers, and we clearly understood what their goals were. This created a culture of friendliness and civility that has been ongoing for nearly 20 years now.

Yes, it is a lot of work.

I also participate in a tractor oriented web site that is the nicest most helpful website, not to mention the most useful website on the widest array of topics I've ever been to. It seems to be self moderated for the most part.

On both of these sites trolls pop up but they never stay....or they get the boot.

Luminous Landscape is another photography website that is friendly and helpful. It is a smaller volume site and it is a paid membership. The level of discussion is high. The level of contention and in-civility is near zero and all topics are allowed.

Audiogon is tainted by a small number of members who seem to delight in contention and belittling others. The rest seem very helpful and even the nicest among the helpful folks often get drawn into the bickering of the resident trolls, usually on the same topics. I do too sometimes, but less often  now.