Sony
Several years ago I paid about $5000 for the new 65” 4K XBR model from BestBuy. It came with an 18 month warranty. After I had owned the set for approximately 20 months the main circuit board broke. I was fully prepared to pay for a new circuit board, but they were no longer available! When I contacted Sony to discuss the issue, they verified the circuit board was no longer available. When I asked Sony if I could get partial compensation on the purchase of a new Sony TV, they refused! Fortunately my credit card extended the warranty to 2 years and gave me a full refund.
Prior to this incident I was a major Sony fan since my purchase of their first transistor radio in the mid 1950’s. The only TV brand that I ever owned was Sony. I had purchased tens of thousands of dollars of Sony Products.
In all fairness to Sony, this was the first time that any of my Sony products needed repair.
Based upon this experience I will never, ever purchase another Sony product. I am really enjoying my first generation LG OLED TV.
Several years ago I paid about $5000 for the new 65” 4K XBR model from BestBuy. It came with an 18 month warranty. After I had owned the set for approximately 20 months the main circuit board broke. I was fully prepared to pay for a new circuit board, but they were no longer available! When I contacted Sony to discuss the issue, they verified the circuit board was no longer available. When I asked Sony if I could get partial compensation on the purchase of a new Sony TV, they refused! Fortunately my credit card extended the warranty to 2 years and gave me a full refund.
Prior to this incident I was a major Sony fan since my purchase of their first transistor radio in the mid 1950’s. The only TV brand that I ever owned was Sony. I had purchased tens of thousands of dollars of Sony Products.
In all fairness to Sony, this was the first time that any of my Sony products needed repair.
Based upon this experience I will never, ever purchase another Sony product. I am really enjoying my first generation LG OLED TV.