I just have to say that as an audiophile for over 40 years you have contact with multiple people in the industry. There are few more pleasurable to deal with than Kent English at Pass Labs and Mark Hammitt with Reno HIFI.
Thank You for the shout out. It is imperative to post both positive and negative experiences when dealing with these Audio companies/manufacturers. Happy Listening!
After dealing with Thiel, Pass, and PS Audio for my first three hi-fi purchases I thought stellar customer service was just part of the industry. Wow was I wrong.
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