Welcome aboard.
I had a Pulse Mini die on me just past the warranty date a couple of years ago. It died trying to do an update. It cost about the same as the Node. Bluesound said I was SOL but my dealer, whom I had been buying gear from for decades, prevailed upon them ,after several months of kvetching, to fix it. We used it in the kitchen primarily to listen to Internet radio. I also have a Vault2 and two Node2, so perhaps they factored that into their decision. Meanwhile
I had given up on them and purchased the Apple Home Pod to use in the kitchen, which interfaces with an Apple TV in another room in the house. The repaired Pulse has been sitting on a storage shelf since it’s return.
I am assuming that you tried the Factory reset option? That will wipe out your playlists for sure but if you haven’t give it a go.
I had a Pulse Mini die on me just past the warranty date a couple of years ago. It died trying to do an update. It cost about the same as the Node. Bluesound said I was SOL but my dealer, whom I had been buying gear from for decades, prevailed upon them ,after several months of kvetching, to fix it. We used it in the kitchen primarily to listen to Internet radio. I also have a Vault2 and two Node2, so perhaps they factored that into their decision. Meanwhile
I had given up on them and purchased the Apple Home Pod to use in the kitchen, which interfaces with an Apple TV in another room in the house. The repaired Pulse has been sitting on a storage shelf since it’s return.
I am assuming that you tried the Factory reset option? That will wipe out your playlists for sure but if you haven’t give it a go.