I had an issue with mine recently where it kept trying to update, but wouldn't and then I couldn't get it to do anything. A factory reset fixed that issue. You don't need to be connected to the network to do it.
Steps to Factory Reset:
Steps to Factory Reset:
- Disconnect the player from electrical power.
- If you have a PULSE FLEX with a BP100 Battery Pack, disconnect the battery pack as well.
- Wait 10 seconds.
- Reconnect the power.
- Once the LED turns Red, touch and hold the Play/Pause LED on the touch panel (It will immediately turn Green and then back to Red) - do not let go of the LED.
- Once the LED turns back to Red, continue to hold the button for 30 seconds.
- After 30 seconds, the LED will begin to blink red – then release the button.