2. misc-audio
  3. 153013-89977

The Music Room - Boulder Colorado

This vendor has a lot of favorable comments - but I have had a very unfavorable experience with them this Dec 2019. I have sent all my trade items & $400 via PayPal to them (per our email agreement) - all of which The Music Room has been confirmed to have rec’d. Despite my many emails they do not get back to me on the status of my trade shipment of a Rega turntable. I have called them multiple times - I cannot recommend that you deal with The Music Room, and currently I do not believe that they are legit. If they don’t make right in the next day or so I will have to file a complaint with the BBB.
Ag insider logo xs@2xlarsa39
robob's avatar
Ag insider logo xs@2x
robob
202 posts
 
I also have had no response via email from them regarding a used Nakamichi DR-1 I bought a few weeks ago that has a problem that was not disclosed.  I sent emails to two different people including support.
This is disappointing since I was thinking I would buy more from them at some point.
Y'all take it EZ,Robert
emcdade
95 posts
 
TMR is great, A+ experience for me in the ast.
maurice1937's avatar
maurice1937
36 posts
 
I have had good dealings with TMR
luynes
30 posts
 
I can attest to the fact those guys are legit and upstanding

They stand by their products and go above and beyond whenever there is an issue with the components they sell


tomic601's avatar
tomic601
12,928 posts
 
Great that Josh the owner weighed in and helped. With twenty employees TMR is bigger than most of the firms that OEM our beloved gear... not an excuse just reality.

i will also say as a TMR fanboy they have a foam in place packing system and sturdy shipping boxes, gear  sold without factory box arrives intact !
More to discover