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Problem with my Sony SCD-777ES

My Sony has developed a problem. It generally refuses to play SACDs, and when it will play them, it does so with a very audible mechanical clicking sound. A bit temperamental with redbook CDs as well.

Here in the SF Bay Area, Sony no longer has a repair depot that accepts customer drop-offs. I would need to ship the unit to them, which I would prefer to avoid if possible. To get counter service, I need to go to a Sony authorized service provider, but I wonder if any of these shops really know what they are doing with a unit like the 777.

Any thoughts?
Ag insider logo xs@2xdrubin
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drubin OP
3,274 posts
 
Thanks for you ideas, everybody. My unit is almost a year old and is fully broken in.

This morning, it seems to be playing SACDs, but the mechanical noise persists. It is both louder and more rapid at the lower-numbered tracks than towards the end of a disc. This should be a dead giveaway, I would think, to someone who knows how these things work. The noise is not present with redbook CDs nor with the CD layer of dual-layer discs.
tube_guy's avatar
tube_guy
13 posts
 
Drubin,

Did you tried what I recommended you(level transport & Shut it off for a while) ?

Be patient !

I felt the same when I first heard that mechanical noise.

I forgot to mention you that it is good to unplug the unit from the AC.

Good Luck !

Frank P.
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drubin OP
3,274 posts
 
Yes, I powered down for two hours, re-leveled, and still have the clicking sound.
argent
245 posts
 
I will echo my own response. Send it back to Sony. The player should be able to play 24/7 with no problems. :-)
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drubin OP
3,274 posts
 
I agree, and that's what I'll do. Just hoping there was an easier solution.
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