I've read reviews that say they have tested them and they do indeed get into the mid to high 20Hz but there are no balls behind it.
Maybe the effect your friends are looking for is when you have a small to medium room that you can close off completely, the bass can pressurize the room, meaning that you can feel the bass. This is a really cool effect, but if your system is set up in a dwelling with an open floor plan, it's not going to happen.
You can get a subwoofer that will give you ballsier bass but that comes with more expense, equipment, setup and its own set of problems. You just have to decide when you're happy with what you've got. There is always more or something different out there.