Some manufacturers post on public forums and some don't. I don't think it's an indicator of a manufacturer's seriousness or integrity (or lack thereof). Bobby Palkovic of Merlin will often participate in conversations involving his speakers. If he feels that someone is being unfair to his line or has an agenda (or is blowing smoke without firsthand knowledge) he'll politely take them to task. I've also seen threads where the manufacturer got involved and the conversation pretty quickly degenerated into name calling and innuendo, like a couple of the Vapor Audio threads here not long ago. Hell hath no fury like some unhappy customers, and even in the Vapor threads, I can't say I blame the manufacturer for getting involved. If someone's trashing your business and questioning your ethics, do you just let it go?
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- 393 posts total
- 393 posts total